Cookie Policy
How we use cookies and similar tracking technologies
Last Updated: 18 June 2026
This Cookie Policy explains how WAM uses cookies and similar tracking technologies on our platform. By using our Service, you consent to the use of cookies as described here.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites work efficiently and provide information to website owners. They typically contain the name of the website, a unique identifier, an expiration date, and information about your browsing activity.
2. Why We Use Cookies
- Authentication: To keep you logged in and secure your account
- Preferences: To remember your settings and preferences
- Security: To protect against fraud and abuse
- Performance: To analyse how our Service is used and improve functionality
- Analytics: To understand user behaviour and optimise the experience
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Service to function and cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your login session | Session | First-party |
| csrf_token | Protects against CSRF attacks | Session | First-party |
| auth_token | Securely stores your authentication credentials | 30 days | First-party |
| wam_ref | Tracks referral codes for invite attribution | 30 days | First-party |
3.2 Functional Cookies
These enable enhanced functionality and personalisation.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| user_preferences | Stores display and setting preferences | 1 year | First-party |
| notification_settings | Remembers notification preferences | 1 year | First-party |
| location_consent | Remembers if you've granted location access | 6 months | First-party |
3.3 Analytics Cookies
These help us understand how visitors interact with our Service.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics — Distinguishes unique users | 2 years | Third-party (Google) |
| _gid | Google Analytics — Distinguishes users | 24 hours | Third-party (Google) |
| _gat | Google Analytics — Throttles request rate | 1 minute | Third-party (Google) |
3.4 Performance Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| performance_metrics | Tracks page load times and performance | 1 year | First-party |
| error_tracking | Logs errors and bugs for debugging | 30 days | First-party |
4. Third-Party Services
4.1 Google Analytics
We use Google Analytics to understand how users interact with our Service. It collects anonymous information about visits, pages viewed, browser/device, and geographic location (city level).
4.2 Payment Processors (PayPal)
PayPal uses cookies to process payments securely and prevent fraud. These are essential for payment functionality.
4.3 Social Media Platforms
If you interact with social media features, those platforms may set cookies on your device.
- Facebook: Cookie Policy
- Instagram: Cookie Policy
5. Managing Cookies
5.1 Browser Settings
Most browsers allow you to control cookies through settings. You can block, delete, or restrict cookies at any time.
Popular browsers:
5.2 Opt-Out Tools
- Google Analytics: Install the opt-out browser add-on
- Industry opt-outs: Your Online Choices (Australia)
Important: Blocking essential cookies may prevent you from logging in, saving preferences, or using certain features.
6. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature. There is currently no industry standard for responding to DNT signals. We do not currently respond to DNT signals but you can use the cookie management options above to control tracking.
7. Updates to This Policy
- Changes will be posted here with an updated "Last Updated" date
- Material changes will be notified via email or prominent notice
- Continued use after changes constitutes acceptance
8. Contact Us
WAM — Brisbane, Queensland, Australia
Privacy: privacy@wam.au
Support: support@wam.au
More info: Office of the Australian Information Commissioner (OAIC)
By continuing to use WAM, you consent to our use of cookies as described in this Cookie Policy. You can manage your preferences at any time through your browser settings.